free domestic shipping for orders over $300

Customer Service

Blk Butterfly Hair company insist on the concept of “Excited price, trusted quality” devoted to provide best quality human virgin hair and trusted customer service. We focus on the combination of customer experience and product sales, listen to our customers through various channels of sharing and interactive communication, improve the quality of products and services. Blk Butterfly Hair company provide more professional service, choose Blk Butterfly Hair company team, enjoy your shopping time. Join us, share your beauty!

Pre-sale Service

2. Quick messages reply— We check emails and messages within 24-48 hours, answer questions ASAP.

3. Considerate packages tracking service— We give your tracking number at first time when we send the hair out.

After Sale Service

1. Service guidance— If you have any problems about the hair, contact us at first time.

2. Timely and effective response— We will try our best to help you solve your problems.

3. Reasonable exchange policy— Responsible for the goods that are not non-artificial damaged, and sent by wrong type, color, or length within 7 working days.

4. Professional after-sale service— Perfect exchange service system, providing the best after-sale guarantee for you. Please understand, “ALL SALES ARE FINAL NO EXCEPTION”.

NOTICE: If customers are dissatisfied with our service or delivery, please contact us.

After you receive the goods, Blk Butterfly Hair company strongly recommends that you should check the appearance, quantity, accessories and other aspects of the goods carefully. Blk Butterfly Hair company will always focus on customer experience, properly handle service issues during use.

IF YOU HAVE ANY OTHER QUESTIONS, FEEL FREE TO CONTACT US ON OUR WEBSITE.WE’RE HERE TO HELP!

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